header graphic


Conference photography sponsored by 
Conference Room Key Cards sponsored by
Conference Lanyards sponsored by

Thursday, May 10

5:00pm-9:00pm Registration Open
7:00am-12:00pm Golf Tournament at English Turn Golf & Country Club
Lunch and Transportation Provided 
Golf Cart Sponsored by Relay Express
11:00am-2:00pm Jazz Cruise Tour
Your two-hour cruise from the heart of the French Quarter shows you why the city was founded on the beautiful crescent of the lower Mississippi River. Let us show you New Orleans, one of the world's most active ports, as it can best be seen from the river aboard New Orleans' only authentic Steamboat…The Steamboat NATCHEZ.
Tickets: $75/person (lunch included)
3:00pm-5:00pm Exhibitor Move-in and Set-up
6:00pm-7:30pm First Time Attendee Workshop and Reception
7:30pm-9:00pm Grand Opening Reception in CLDA Exchange Hall Grand Opening Sponsor

friday, May 11

7:30am-4:30pm Registration Open
7:30am-5:00pm Vendor Meetings
7:30am-8:30am Meet the Candidates Breakfast in CLDA Exchange Hall

Session 1001: CLDA Annual Business Meeting

  • Association News
  • Hall of Fame Presentation
  • Officers Election
9:30am-10:45am Session 1002: Keynote Presentation by Chris Fussell
Join CLDA in welcoming Chris Fussell, former Navy SEAL and partner at McChrystal Group at the 2018 CLDA Annual Meeting & Expo in New Orleans, LA. Fussell will offer insights into the role that leaders must play in changing the narrative of their organization. He argues that connectivity with the organization’s purpose is more critical now in the information age than at any point in history. We'll explore the practical aspects of implementing a team of teams model, diving into both the process and leadership behaviors required to make the transition and adapt to disruption.
Keynote Sponsored by 

10:45am-11:30am CLDA Exchange Hall Break

Network in the sold out Trade Show space with Vendors and Shippers!

11:30am-12:00pm Session 1003: Executing Strategy in the Midst of the Whirlwind
Presenters: Julie Thomas, President, Priority Logistics Group; Brian Surber, Vice President Priority Dispatch

Learn how to build a strategic roadmap and engage your team in achieving business-critical goals. Execute strategy from the bottom up—while creating a culture of accountability and communication.    Implement a simple weekly process that highlights successes, analyzes failures and course corrects when necessary.  It’s possible—even with disruption--to accomplish your highest priorities in the midst of the day to day whirlwind.

12:00pm-12:45pm Lunch in CLDA Exchange Hall
Network in the sold out Trade Show space with Vendors and Shippers!
Friday Lunch Sponsored by
12:45pm-1:30pm Session 1004: Managing Technology Led Disruptions
Presenter: Greg Smith, Enterprise Consultant, Tech Mahindra

In this session, Greg Smith will analyze new technologies and how they impact businesses worldwide, in terms of value creation. He will dissect how technology led disruptions can be managed optimally in the logistics arena.
1:30pm-3:00pm Session 1005a: Technology Symposium Presented by CXT

(For CXT customers and invited prospective customers only) PLEASE RSVP to sales@cxtsoftware.com

CXT is excited to present the following new features and updates as part of their Technology Symposium session!

  • Route Optimization:  Our native real-time Route Optimization for both on demand orders and route stops will save your company time and money. Uniquely designed, and built from the ground up, this is a real game changer.
  • Required Driver Input:  Customize your driver workflows with Nextstop Mobile, by using our NEW Required Driver Input feature for both On Demand and Route Stops.
  • Rapidship: CXT’s online customer portal is newly updated with tons of great features.
  • Roadmap discussion and other exciting updates!
1:30pm-3:00pm Session 1005b: Transportation Network Companies and Shifting Landscapes

In this 90 minute fireside chat, industry veterans Penny Register-Shaw and Scott Leveridge in a fast-moving fireside chat that covers recent changes in the industry. This session looks at the impact of recent news like the effect of Uber Rush and Shyp shutting down; more and new legal challenges to the IC model; the abuse of IC model by walkers and bikers; the probability of more roll ups; new startups through VC/PE, and much more.

Moderator: Chris MacKrell
Panelists: Penny Register-Shaw; Scott Leveridge
3:00pm-3:30pm CLDA Exchange Hall Break

Network in the sold out Trade Show space with Vendors and Shippers!

3:30pm-4:15pm Concurrent Sessions
Session 1006a: Building Your Business
Presenter: Rob Golin, President, Business-Builders

Attend this session and learn how courier and logistics companies can build a strong foundation for profitable sales growth in an ever changing market.


  1. Develop a sales organizational structure within your company
  2. Understand how to manage sales personnel from hiring, compensating and day to day managing
  3. Leverage the use of a CRM

Session 1006b: Implementing Safety Programs for Your Drivers or Employees

4:15pm-5:45pm Session 1007: Ask the Experts Focus Group

Shippers will be divided by verticals in this 3 segment session. Attendees will go to the vertical that most interests them to meet and ask questions of the expert Shipper and Carrier in that field. Bring your questions and your business cards! Shippers in attendance include:

  • CH Robinson
  • DHL E-Commerce
  • FedEx Ground
  • Cardinal Health
  • American West
  • Far Corner Logistics
  • Paychex
  • Dickerson Transportation Solutions
  • Non-Stop Delivery
  • Demanko HLC Logistics
  • Red Cross
  • Amerisource Bergen
  • Pitney Bowes
  • MNX
  • ARUP Laboratories
  • Puralator
  • Chainalytics
6:30pm-8:30pm Networking Reception & Party

This 2-hour networking reception will convene conference attendees to network and collaborate in a casual setting. The reception will feature heavy hors d'oeuvres and a hosted bar.

The reception will be held at club XLIV-1718 adjacent to the Hyatt Regency New Orleans. club XLIV is a private lounge, named to honor the victory by the New Orleans Saints in Super Bowl XLIV

Bar Sponsored by

Saturday, May 12

8:30am-3:30pm Registration Open
8:30am-9:30am Breakfast
9:30am-10:30am Session 2001: Keynote by Mike Zorn, VP of Workplace Strategy for Workjam
This presentation will focus on ways to maximize teams.  He will talk about the steps to develop an engaged team; to improve a dysfunctional team and to build an accountable culture.  Those who attend Mike’s presentation will walk away knowing how to positively impact their business operations and be able to identify practical ways to lead.

CLDA Exchange Break
Network in the sold out Trade Show space with Vendors and Shippers!

11:15am-12:15pm Session 2002: Technology and Shipper Panel
Moderator: Greg Smith, Tech Mahindra

Hear from a panel of Shippers and Technology companies on how your business can best utilize technology for communications between you, the end customer and shippers. In today’s disruption in the marketplace and economy, how do you best secure the information? Moderated by industry technology expert Greg Smith of Tech Mahindra.

12:15pm-1:15pm Lunch in CLDA Exchange Hall
  • Lunch: 12:15pm-1:15pm
  • Prize Giveaway: 12:30pm-1:00pm
12:15pm-1:15pm Government Affairs Luncheon for CLDA Advocacy Donors
2:00pm-5:00pm Exhibitor Breakdown
1:15pm-2:15pm Session 2003: Shipper Panel
Industry veteran Jim Bramlett moderates this diverse shipper panel. Hear from your partners on what they look for in RFPs, in continuing relationships, and best practices. 

Moderator: Jim Bramlett, 5 String Logistics
Panelists will be from the following companies: 

CH Robinson, NonStopDelivery, Dickerson/Averitt, Amerisource Bergen, Banyan Technology

Concurrent Sessions
Session 2004a: Disaster Preparedness
Moderator: Thomas Jowers, Vice President/COO
Panelists: Lance Dearborn, Fastmile Logistics; Randy Edmonds, Nfinity Courier & Logistics; Eric Donaldson, Knomatic/Sterling Express; Kern Weissman, Select Express

No matter where you are in the country, chances are your business and supply chain has been impacted by natural disasters in the last 12 months. If it is dispatch, electronic redundancies, having enough reserves budgeted for repairs or even clearing snow this panel from across the country will give you the tips and best practices that they have used to recover and succeed after hurricanes, floods and snow storms.
  Session 2006b: How to Use Social Media to Recruit and Increase Sales

Presenter: Katherine Doble, President, Ingage

Remember newspaper job listings? Your employees likely don't!  Learn how to use social media to attract top talent and new clients. The pros, cons and expected results of using Facebook, Twitter, LinkedIn and Instagram will be covered as well as best practices to launch and sustain the accounts. 


  • Understand why social media is a crucial HR tool 
  • Utilize social media to recruit talent
  • Develop a social media marketing plan
4:00pm-6:00pm Closing Reception
Create a Profile